Frequently Asked Questions
How can I schedule an appointment?
How can I schedule an appointment?
Appointments can be scheduled by calling our office or visiting our clinic in person.
What are your clinic hours?
Our clinic is open Monday to Thursday from 8:00 AM to 6:00 PM, Friday and Saturday 8:00 AM to 12:00 PM. We are closed on Sundays and holidays.
Do you accept my insurance?
We accept a variety of insurance plans. Please contact us to check if we are in-network with your provider. We also offer self-pay options for uninsured patients.
Can I change or cancel my appointment?
Yes, you can change or cancel your appointment by calling our office. We request at least 24 hours notice for cancellations to avoid any no-show fees.
What services does We Care Clinic offer?
We Care Clinic provides a wide range of healthcare services, including primary care, chronic disease management, health screenings, vaccinations, and more.
Can I request a virtual appointment?
Yes, we offer telehealth services for certain types of consultations. Contact us to find out if your appointment can be conducted remotely.
What should I do if I need medical assistance after hours?
If you need assistance after hours, please call our main phone line, and you will be directed to an on-call physician. For emergencies, please call 911 or go to the nearest emergency room.
Do you provide COVID-19 testing and vaccinations?
Yes, we offer COVID-19 testing, including rapid and PCR tests, as well as COVID-19 vaccinations. Please contact us for testing availability or to schedule a vaccination.
Do you accept walk-ins?
Yes, we accept walk-ins for sick visits. However, we recommend scheduling an appointment ahead of time to ensure availability, especially for routine visits.
What should I bring to my appointment?
Please bring a valid ID, insurance card (if applicable), and a list of any current medications. If you are visiting for a specific health issue, feel free to bring any relevant medical records or test results.
How do I refill my prescription?
To request a prescription refill, please contact your pharmacy and have them send us a refill request. Our medical team will review your request and contact you if further information is needed.
Do you offer any wellness programs or health education?
Yes, We Care Clinic offers wellness programs focused on preventive health, weight management, IV therapy, and more. Check our website or ask our staff for more details.